A picture is worth a thousand words. See how interactive video empowers your agents to successfully diagnose the problem the first time and provide the customer with a delightful experience.
Initiate fast, secure video chats from the customers channel of choice—chat, phone, social media
Diagnose issues precisely with visual context for higher first-call-resolutions
Easily embed StreemCore™ features and insights into the customer tools you already use
Update time consuming tasks into into data-driven revenue generating workflows
- Corey L. Savory-Venzke, VP, Customer Experience & Service, Traeger Grills
This simple enhancement shortened our calls and improved diagnostic success rate. We now send the right part the first time – rather than needing multiple calls and multiple parts to get it right. Our customers love it.
- Head of Digital Transformation
Remote AR video tools have enabled British Gas to resiliently support our customers during these challenging times—we continue to scale up & grow thanks to Streem.
- Joe McFarland, EVP, Stores
We launched Lowe's4Pros JobSIGHT™ in partnership with Streem. This is just another example of how we’re innovating to leap-frog our competition.
See how the Streem platform revolutionizes the customer experience operations by increasing first-call resolution, decreasing handle times, and significantly improvingCSAT scores.