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Streem Blog

We're on a mission to make the world's expertise accessible to everyone. Join us as we teach the world to communicate with augmented reality.

Edit Serial & Model Numbers in the Streem Call Details

Remote experts can view, scan, and record product details automatically with ...

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Learn How AR Powered Video Helps Field Technicians Work More Effectively

A black hole still exists for most companies when it comes to recording the ...

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Streem Tips: Using StreemShot Photos and Notes

StreemShot® photos allow you to see what your customer sees, providing ...

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Customer Experience Operations

See how Streem® video customer support tools help contact centers dramatically increase first-call resolutions, improve CSAT scores, and expand agent capacity.

If you can see it, you can fix it!

Optimize the most complex customer touchpoints with video contact center software that allows customer support agents to support without limited information or assumptions.

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First visit resolution with help from video customer support
 

See why customers love Streem® video.

 

Extra Mile Service with Video Customer Support

Initiate fast, secure video assistance through any channel including automation 

Diagnose and troubleshoot issues precisely with visual context for higher first-call-resolutions

Capture and share critical photos in real-time to process warranties and replacements faster without inconveniencing your customers 

Easily embed StreemCore™ video into your existing contact center systems without the need for costly customizations

Video Customer Support Embed

Empower your agents with an innovative approach to customer success.

 

Customer Satisfaction
Customer Satisfaction

Virtual support programs boost CSAT scores to 90+

Sales Efficiency
Sales Efficiency

Growing janitorial company closes 82% of remote estimates

Business Resilience
Business Resilience

Virtual tools double agent capacity

 

This simple enhancement shortened our calls and improved diagnostic success rate. We now send the right part the first time – rather than needing multiple calls and multiple parts to get it right. Our customers love it.

Remote AR video tools have enabled British Gas to resiliently support our customers during these challenging times—we continue to scale up & grow thanks to Streem.

We launched Lowe's4Pros JobSIGHT™ in partnership with Streem. This is just another example of how we’re innovating to leap-frog our competition.

 

Get a Demo

See how the Streem platform revolutionizes the customer experience operations by increasing first-call resolution, decreasing handle times, and significantly improving CSAT scores.