See how Streem® video customer support tools help contact centers dramatically increase first-call resolutions, improve CSAT scores, and expand agent capacity.
Optimize the most complex customer touchpoints with video contact center software that allows customer support agents to support without limited information or assumptions.
Initiate fast, secure video assistance through any channel including automation
Diagnose and troubleshoot issues precisely with visual context for higher first-call-resolutions
Capture and share critical photos in real-time to process warranties and replacements faster without inconveniencing your customers
Easily embed StreemCore™ video into your existing contact center systems without the need for costly customizations
- Corey L. Savory-Venzke, VP, Customer Experience & Service, Traeger Grills
This simple enhancement shortened our calls and improved diagnostic success rate. We now send the right part the first time – rather than needing multiple calls and multiple parts to get it right. Our customers love it.
- Head of Digital Transformation
Remote AR video tools have enabled British Gas to resiliently support our customers during these challenging times—we continue to scale up & grow thanks to Streem.
- Joe McFarland, EVP, Stores
We launched Lowe's4Pros JobSIGHT™ in partnership with Streem. This is just another example of how we’re innovating to leap-frog our competition.
See how the Streem platform revolutionizes the customer experience operations by increasing first-call resolution, decreasing handle times, and significantly improving CSAT scores.