See how teams are making simple changes and seeing dramatic results.
There's a revolution happening in field service.
StreemCore™ interactive video enables organizations to turn manual field services tasks into digitized, streamlined workflows while realizing new business opportunities with a secure option that safely meets their customers where they are.
Improve CSAT Score to 92+
Virtual Assessment programs received wide praise from call center agents and homeowners.
Boost Close Rate to 82%
On all visual walkthrough bids utilizing the StreemCore™ platform.
Increase Agent Capacity 2x
By rebuilding the on-site assessment and assurance process with virtual tools.
A Changing Landscape
Around the world field services teams have had to change the way they conduct business in the face of a pandemic. Companies were forced to find safer methods to provide uninterrupted services to customers while minimizing on-site visits.
Customer-first organizations quickly turned to remote interactive video as the solution and received nearly instant results:
Significantly reduced travel time and operational costs
Increased daily quoting capacity
Ability to offer value-added services to their existing customers
Eliminated escalation requests.
From on-demand virtual energy advising to EV site inspections, to quality assurance; the Streem platform helps us deliver more choice, convenience, and control to utility customers—and has been a revenue driver across our business.
- Seth Little, CLEAResult Director of Virtual Delivery
Optimize Operations
Virtual Assessments Grow Field Service Business During a Pandemic
The Streem platform enables interactive video chat inside the tools you use everyday—helping your team support customers with a view that’s better than being there. With Streem, you can...
Respond to business challenges Offer safer, virtual visits and build resiliency into your organization
Expand into new markets Leverage virtual estimates and contractor networks to grow into new geographic markets
Conduct more efficient installations Remotely measure and record project details so installs go right the first time
