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Streem Blog

We're on a mission to make the world's expertise accessible to everyone. Join us as we teach the world to communicate with augmented reality.

Calculate the Value of Remote Video Support for Your Work

Interactive video calls can turn time consuming site-visits into revenue ...

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Adopting a Remote-First Mindset is Critical for Enterprise Consumer Brands

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How Partnering With Streem Can Help Fix Your CX Process

When Corey Savory-Venzke joined Traeger Wood Fired Grills® as the VP of ...

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Resources

Help Center

Welcome to Streem!

It’s fast and easy to get started with Streem interactive tools. See for yourself, get help, and watch tutorials.

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Welcome to Streem!

Streem interactive video connects you, an expert, with your remote customers and colleagues. Think of Streem as your eyes and ears in the field, the job site, or the customer’s home.

The best way to learn is to try it for yourself. All you need is a desktop computer or a mobile device with a cellular or Wi-Fi connection — and a partner with their own connected mobile device to connect with you.

1. Log in to get started.

You'll be amazed at how much better calls go when you can see what your customers see.

Get comfortable using Streem's interactive video calls in these quick steps.

  • Log in
  • Send a Streem Invitation
  • Get customer permissions
  • Tour the interactive tools
  • Multimedia call log & notes

2. Download quick-start guides.

These printable guides walk you step-by-step through all of Streem's core features, and tools.

Direct customers with the virtual laser pointer.  Guide a homeowner through a repair with EasyDraw.  Take data-rich StreemShot™ photos to review later in your multimedia call log.

Download the right guide for where you'll be using Streem:

How to use Streem remote collaboration

3. Start a Streem call.

Start a Streem interactive video call by sending an invitation to your customer or team member.

All you need to start an interactive video session is a name and a phone number or email address.

Read more on the Streem blog.

4. Communicate visually.

Connect with your customers or team from anywhere — on demand and remotely.

Learn how to use the interactive tools available during a Streem call, including:

  • Laser pointer
  • Marker
  • StreemShot® photos

5. Review the call log.

Connect with your customers or team from anywhere — on demand and remotely.

Learn how to use the interactive tools available during a Streem call, including:

  • Laser pointer
  • Marker
  • StreemShot™ photos

6. Restart a Streem call.

To reconnect with a customer or team member, click on the customer icon in the Streem call log and send them a new invitation.

Read more on the Streem blog.

7. Download the device settings guide.

Smartphone settings and internet connection quality will impact how Streem can work for you and your customers. 

Follow these step-by-step instructions for the perfect setup.

  • Sample call script
  • iOS & Android troubleshooting
  • Customer settings & permissions

Download device settings guide.

iPhone/iPad settings for Streem: Allow camera & microphone access

Get the support you need.

If you need help, user guides, or need to contact us, visit support.streem.pro.

For Phone Support  1-833-729-2890
Monday–Friday, 7am–9pm, CST

For Sales  contact us.