Customer support teams

Uplevel your customer support

Evolve your support call centers to meet your customers’ ever-expanding expectations. Whether you’re a high-growth innovator or an established company undergoing digital transformation, we can help.

A customer uses StreemCore video to troubleshoot their grill with customer service.

Lets grow together

Next-level CX starts with Streem®

Innovative teams are reducing customer effort while increasing efficiency and brand loyalty with StreemCore® remote visual assistance.

Case studies

CS agents support a customer with StreemCore from their call center.

Better than being there

Human-centric support platform

Simplify your customer experiences. With AR-powered tools layered over live video, your support teams and customers can connect and solve problems in record time.

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Seamless remote assistance

Meet your customers where they are. Initiate a Streem call on the channel of their choice and they can pick up on their favorite device.

Optimize your touchpoints

With Streem you see what your customers see, empowering your teams to simplify – and speed up – complex problem solving.

Super-charge your service

During your call, capture high resolution photos, record serial numbers, and take notes. It’s all stored in the call dashboard.

Expert view of the marker tool in a Streem call.

Uplevel your CX

Create unexpected joy for customers

Take your communication workflows to the next level with in-video annotation tools, text recognition, and secure data capture.

See the difference

Benefits for support teams

Improve your core KPIs

Improve NPS scores, agent satisfaction, and reduce call backs with visual assistance.

Reduce customer effort

Direct attention with the built-in laser pointer and marker tools in a shared AR view.

Upgrade branded experiences

Ensure customers receive the best brand experiences every single time.

Capture & record customer data

Unleash the power of your teams with secured call records and data sharing.

Streem video integrated into your Salesforce instance

Intuitive, no-download capabilities

A platform that grows with you

Delight your support agents and your customers with tools that are easy to use and integrated into the workflows you already use.

Integrations

StreemCore®

Start fast

Get started with StreemCore, our out-of-the-box solution. Impressing customers is easy with download-free built-in tools.

Cloud data

Integrate systems

Reduce friction. Embed Streem into your existing customer tools and workflows with fast embed, integrations, SDKS, and more.

Powered by Streem®

Innovate

Lets evolve together with an innovative partnership. We’ll help you customize your experience to fit your unique needs.

GDPR, CCPA, and AICPPA SOC certifications

Security and compliance

We take security seriously

Our tools are built with the highest standards in CCPA, GDPR, and more, with a firm commitment to supporting your success in compliance.

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