Customer support

Uplevel your customer journey

Evolve your business to meet your customers’ ever-expanding expectations. Whether you’re a high-growth innovator or an established company undergoing transformation, we can help.

A customer uses StreemCore video to troubleshoot their grill with customer service.
A customer uses StreemCore video to troubleshoot their grill with customer service.
Streem Customer case studies: CLEAResult, Lowe's, Traeger, American Home Shield Landing Pages-Jun-23-2022-08-12-01-81-PM
Lets grow together

Next-level CX starts with Streem®

Innovative teams are reducing customer effort while increasing efficiency and brand loyalty with StreemCore® Video.

CS agents support a customer with StreemCore from their call center. CS agents support a customer with StreemCore from their call center.
Better than being there

Human-centric support platform

Simplify your customer experiences. With AR-powered tools layered over live video, your support teams and customers can connect and solve problems in record time.

Seamless remote assistance

Meet your customers where they are. Initiate a Streem call on the channel of their choice and they can pick up on their favorite device.

Optimize your touchpoints

With Streem you see what your customers see, empowering your teams to simplify – and speed up – complex problem solving.

Super-charge your service

During your call, capture high resolution photos, record serial numbers, and take notes. It’s all stored in the call dashboard.
Expert view of the marker tool in a Streem call. Expert view of the marker tool in a Streem call.
Uplevel your CX

Create unexpected joy for customers

Take your communication workflows to the next level with in-video annotation tools, text recognition, and secure data capture.

See the difference

Benefits for support teams

Core KPIs
Improve your core KPIs
Improve NPS scores, agent satisfaction, and reduce call backs with visual assistance.
Happy Customers
Reduce customer effort
Direct attention with the built-in laser pointer and marker tools in a shared AR view.
Branded Experiences
Upgrade branded experiences
Ensure customers receive the best brand experiences every single time.
Data Management
Capture & record customer data
Unleash the power of your teams with secured call records and data sharing.
Streem video integrated into your Salesforce instance
Intuitive, no-download capabilities

A platform that grows with you

Delight your support agents and your customers with tools that are easy to use and integrated into the workflows you already use.

StreemCore®

Start fast

Get started with StreemCore, our out-of-the-box solution. Impressing customers is easy with download-free built-in tools.

Cloud data

Integrate systems

Reduce friction. Embed Streem into your existing customer tools and workflows with fast embed, integrations, SDKS, and more.

Powered by Streem®

Innovate

Lets evolve together with an innovative partnership. We’ll help you customize your experience to fit your unique needs.

GDPR, CCPA, and AICPPA SOC certifications GDPR, CCPA, and AICPPA SOC certifications
Security and compliance

We take security seriously

Our tools are built with the highest standards in CCPA, GDPR, and more, with a firm commitment to supporting your success in compliance.