See & Solve Remotely
The power of video with out-of-the-box augmented reality (AR) capabilities allow you to see what your customers see - accelerating diagnosis and support resolution times.
StreemCore is designed with your business in mind. Utilize built-in tools to circle, underline, capture, and annotate the details from your Streem call. Then store those details in the call log for future reference.
GPS location, high-resolution photos, videos, and all customer data are captured in one easy-to-access place. Secure and efficient cloud storage gives your team easy access to call recordings, captured data, and more.
Easily recall and find key project details with timestamps and bookmark tools. Share the full story: include a link to a multimedia-rich post-call report in tickets, work orders, and communications.
Embed or Integrate
Streem quickly connects to your CRM or customer contact tool, adding interactive video to your existing workflows. Maximize your customization with Streem® SDKs, API, and custom integration options.
This simple enhancement shortened our calls and improved diagnostic success rate. We now send the right part the first time – rather than needing multiple calls and multiple parts to get it right. Our customers love it.
— Corey L. Savory–Venzke VP, Customer Experience & Service, Traeger Grills
Streem quickly connects to your CRM or customer contact tool, adding interactive video to your existing workflows. Or, maximize your customization with Streem® SDKS, API, and custom integration options.
Our tools are built with the highest standards in CCPA, GDPR, and more, with a firm commitment to supporting your success in compliance.