The Streem® live video support platform enables real-time remote collaboration inside the tools you use everyday—giving your team tools to support your customers with a view that’s better than being there.
StreemCore provides visual context that helps you nurture powerful relationships.
Customers demand convenience. Wherever they are, on whatever device, invite your customers to a Streem video call. No download necessary.
Show, don't tell. Sell, troubleshoot, and communicate with your customers providing valuable visual context with live remote video.
Bring it all together. Unleash the power of your teams with secured data sharing–taking your expert and customer communications to the next level.
Record any model or serial number with a StreemShot photo and built-in StreemVision™ AI.
Share the full story in a one-page call log you can add to work orders or tickets.
Collect all the details you see and even the ones you don't with in-call StreemShots.
Direct attention and provide remote visual support with the laser pointer.
Circle, draw, underline, and sketch your ideas in a shared AR view to draw attention to the details.
For trust & safety, customers control when they share their location details with you.
With StreemCore live video support you can see what they see, capture insights and notes, and reference recordings in the call log–all in one no-download experience.
- Tony L., President - Streem Customer
⭐⭐⭐⭐⭐ — Our first call completion rate went up 20% on all calls that we conducted a Streem on.
- Tony Lott, Owner
We’ve seen an 18% increase in our first call completion rate... As a result, profitability and customer satisfaction increases, while cycle times decrease. Customers appreciate that we’re saving them time, and are impressed that we’re using innovative technology to do so.
- Chantel C., Customer Service Agent - Streem Customer
⭐⭐⭐⭐⭐ — Because we have access to visually SEE the problem at hand, we are so much better able to assist.