The Streem® live video support platform enables real-time remote video collaboration inside the tools you use everyday—giving your team tools to support your customers with a view that’s better than being there.
Everything you see is recorded in a shareable one-page call log. Add to workorders and support tickets for improved efficiency.
StreemShot® photographs collect all the details you see and even the ones you don’t.
Take a StreemShot photo of any model or serial number and StreemVision™ AI reads and stores the text details.
Your most versatile tool, the laser pointer provides remote visual support and guides customers by moving around their camera view.
Marker lets you sketch your ideas in a shared AR view. Lines fade away after a moment to reduce clutter.
For trust & safety, customers control when they share their location details (GPS and maps links,) with you.
With easy interactive customer support tools and a clear view of any project, remote video support helps you get the job done right the first time, without the hassle of travel.
A robust call-log and media gallery help you document project specs, customer requests, and key data seamlessly with the help the StreemVision™ intelligent camera.
Customers love the experience of fast effective remote, live video support with StreemCore calls and they value the security and control they have along the way.
Access powerful AR remote video tools and data when you add iOS and Android apps to your stack.
Mobile AR sensors see, scan, map, and measure spaces. Streem is the only platform with patented remote AR measurement capabilities.
Design a space remotely in real time, with a LiDAR scan of the room, or perfect the collaboration later, with a 3D twin.
Spatial notes stay where you leave them, helping you record and review details with a 360º context.
Use the 3D arrow to call out areas of interest, or pin to an area, so that it's there next time you visit the scene.
Streem’s unique approach to AR live video support centers around the customer, using spatial insights to respond with seamless, personalized service.
Streem mobile apps provide remote access to AR data, helping you scan, measure, and interact with customer spaces virtually.
StreemVision™ AI helps you learn from each customer connection; transforming traditional workflows into delightful remote video support experiences.
If you have a team and love to build, you can use our SDK’s and REST API to easily add Streem features in your site or app.
Streem makes calling from inside your existing CRM contact records and support cases easy, so your agents stay focused on customer success.
Fast, easy-to-use StreemCore™ interactive video calls help you do your best work, remotely. Get results in minutes with our easy web tools.
Great for teams from 3 - 20.
Starting at $239/mo
Starting at $499/mo
Starting at $989/mo
Give your team full access to the Streem platform with implementation support and a customer success plan for long term value.
- Tony L., President - Streem Customer
⭐⭐⭐⭐⭐ — Our first call completion rate went up 20% on all calls that we conducted a Streem on.
- Chantel C., Customer Service Agent - Streem Customer
⭐⭐⭐⭐⭐ — Because we have access to visually SEE the problem at hand, we are so much better able to assist.
- Customer Support Agent, Consumer Services
⭐⭐⭐⭐⭐ — I work for Traeger Grills customer service and Streem allows me to look at the grill with the customer and determine quicker result than me trying to do it over the phone.