Workbook: Secure a Sponsor & Budget for Customer Experience Innovation

This easy-to-use workbook will help you:

  • Find strategic partners
  • Define your goals and tactics
  • Make your case
  • Put together your business proposal

Complete with advice and templates!


Get the workbook

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Executive buy-in can make, or break, your CX transformation efforts

When your CX transformation program is focused and aligned to management’s vision, teams can more easily break down internal silos, build new capabilities, and deliver the winning customer experiences that represent your brand promise. 

Use our free workbook to pull together your team, make your proposal, and impress your executives! 

Additional Resources


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Case Study

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